Privacy Policy
Your privacy and the security of your healthcare data is our top priority. This policy explains how we collect, use, and protect your information in compliance with healthcare regulations.
Healthcare Data Collection & Usage
At PatientPulse, we collect only the necessary healthcare data to provide our patient management services. This includes patient information such as names, contact details, medical history, and other relevant healthcare data required to deliver our services effectively. We use this information solely for the purpose of patient care coordination and practice management. We are committed to using your healthcare data only for the services you have authorized and will not use it for any other purpose without your explicit consent.
HIPAA Compliance & Data Protection
Data protection and HIPAA compliance are fundamental to our platform. We utilize industry-standard encryption protocols to ensure that all healthcare data transmitted to and from PatientPulse is secure. This means that any sensitive patient information, whether it is being sent to us or being returned to your healthcare systems, is encrypted in transit using Transport Layer Security (TLS). Furthermore, all data that is stored within our systems is encrypted at rest using AES-256 encryption, ensuring the data is protected even when it is not in use. We continually monitor our systems for vulnerabilities and potential threats, regularly updating our security measures to mitigate any risks. We also adhere to all relevant healthcare data protection regulations, including HIPAA, to ensure your patient data is safe at all times.
Patient Data Retention & Access Control
We retain your healthcare data only for as long as it is necessary to fulfill the purpose for which it was collected, or as required by healthcare regulations. Once the purpose is complete, or upon your request, we will securely delete or anonymize the data in compliance with healthcare data retention requirements. Our data retention policy ensures that your patient information is not kept longer than needed for legal compliance, operational purposes, or healthcare regulations. Additionally, we maintain strict internal controls over who has access to the data. Only authorized personnel, who require access to the data to perform their job duties and have undergone proper training, will be allowed to view it. Access is logged, and all actions are monitored for accountability and transparency in accordance with healthcare industry standards.
Third-Party Services & Healthcare Compliance
At PatientPulse, we do not share your patient data with third parties unless it is necessary to provide the healthcare services you have requested or required by law. We only collaborate with trusted third-party vendors who are fully compliant with our privacy and security standards, including HIPAA compliance. These third-party services are subject to strict contractual obligations to safeguard your patient data and ensure they handle it appropriately in accordance with healthcare regulations. We comply with all relevant healthcare data protection laws, such as HIPAA, GDPR, and other applicable regulations, and our platform is designed to meet global healthcare privacy and security standards. If we are required by law to share your patient data, we will inform you beforehand, except in cases where legal restrictions prevent such notification.
Your Rights & Policy Updates
You have the right to access, correct, and delete your personal and healthcare data at any time, subject to applicable healthcare regulations. If you would like to review the data we have on file, request modifications, or ask for your data to be deleted, you can contact our support team directly. We will process your request in a timely manner, in accordance with applicable data protection laws and healthcare regulations. We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or best practices in healthcare data protection. If any significant changes occur, we will notify you, and the updated policy will be made available on our website. We encourage you to review this page regularly to stay informed of how we are protecting your privacy and healthcare data.